Frequently Asked Questions

Everything you need to know about shopping with Vina of the Valley.

How long will it take to receive my order?

Standard shipping usually takes 5-7 business days. Once your order ships, you will receive a tracking number via email to monitor your delivery.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start the process.

How do I find the right size?

Each product page includes a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fit can vary between our boutique collections.

Do you ship internationally?

Yes, Vina of the Valley ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Are your materials sustainably sourced?

We are committed to ethical fashion. We partner with manufacturers who prioritize sustainable fabrics and fair labor practices to ensure quality you can feel good about.